Reliable Remote Support for Growing Businesses

We Handle the Work So You Can Focus on Growth

Virtual assistance, customer support, and operational services for startups, SMEs, coaches, e-commerce businesses, and individuals worldwide.

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Meet Our Leadership​​

Digital Dynamo Co is led by well trained professionals and supported by a remote team of virtual assistants, customer support specialists, and IT support professionals.

Team 1

Ernestina Thembi Zah

Founder​

Team 2

Fred Buster​

Director OPS​​

Team 3

Lisa Hoffman​​

Director HR​​

Portfolio​

We help businesses stay organized, manage customer communication, and run smoother operations through structured remote support.

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Our Customers​

We support startups, SMEs, coaches, e-commerce businesses, and individuals who need reliable remote support without full-time hires.

How can we help you?​

We take care of daily operations, admin, customer support, and system tasks so you can focus on running and growing your business.

Book Appointment

Virtual Assistance + Customer Support

Email & inbox management
Calendar scheduling & coordination
Data entry & document preparation
CRM updates (HubSpot)
Customer email & chat support
Ticket management & follow-ups
Order tracking & customer inquiries
Weekly activity & performance reports

ADMINISTRATIVE & BUSINESS SUPPORT SERVICES

General administrative support
File and document organization
Business correspondence handling
Research & data collection
SOP documentation
Task and workflow coordination

CUSTOMER SUPPORT SERVICES (ADVANCED)

Dedicated customer support management
Ticketing system setup & management
Customer escalation handling
Response time monitoring
Customer satisfaction tracking
Support process improvement

PROJECT MANAGEMENT SUPPORT

Task tracking & coordination
Project documentation
Timeline and milestone tracking
Stakeholder communication support
Asana / Trello setup and management
Progress reporting

IT SUPPORT SERVICES (NON-DEVELOPER)

Basic IT troubleshooting
Software and tool setup
Email and workspace setup
User access management
IT documentation
System onboarding support

DATA ANALYSIS & REPORTING

Data cleaning and organization
Spreadsheet management
CRM data reporting
Customer and operations reports
KPI tracking dashboards
Performance summaries

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“Amazing Support and Quality Work!”​

Digital Dynamo Co helped us stay organized during a busy growth phase. Having reliable support for admin tasks and customer emails made a noticeable difference in how smoothly our operations ran.

Testimonial

John Doe​

CEO, ACME INC.​

Would you like to start a project with us?​

Let us handle the work that slows you down. Share your needs with us, and we’ll set up a simple, reliable support plan that fits your business.

Get a quote